If a company’s IT needs change seasonally, or due to business condition changes, the company must to be able to scale IT resources accordingly. An MSP can provide this scalable IT solution without the downside of having to grow or shrink in-house IT personnel.

A managed services provider can interface with vendors on behalf of a company to resolve any IT issues related to the vendor. When multiple vendors are involved, this can become a formidable task. The managed service provider, experienced in dealing with complicated IT issues, can manage the vendor, or vendors, to a successful resolution.

As businesses grow, the IT load increases, and it is easy to get overwhelmed with keeping IT at peak function. Outsourcing part, or the entire IT function, can help a firm stay focused on revenue-generating activities and innovation. The Managed IT Service Provider can handle mundane tasks, and the client can get their work done more efficiently and without the distraction of technical troubleshooting.

With a managed service plan, you receive a customized service level agreement (SLA) that’s tailored to your company’s needs. This enables you to efficiently manage hardware and software, increase productivity, and reduce the total cost ownership.

When using a managed IT service, the monthly expense is typically the same amount every month, regardless of the highs and lows of how much support is required each month. This means you’ll know exactly how much to budget for IT, and exactly what services you'll receive, allowing you to be more flexible when investing in other areas of your business.

IT resources are expensive. Having in-house, dedicated IT resources increases operational expense. Using a managed service provider can significantly reduce IT expenses by reducing the need for dedicated in-house IT resources.